Monday, February 3, 2014

Seven Things Your Boss Did Right


So you finally got promoted to the leadership position you’ve been itching to take on and are preparing to direct a team of individuals. Your years as a “junior” in the office were fairly simple: do what your boss tells you and do it well. However with a higher position comes greater responsibility. Vision, hard work, coordination, and communication drive a team. You have been given the reins and the horses are already harnessed. But what do you say to move the team and how do you move forward? Take some advice from bosses-gone-before on what it takes to drive with success:
1.       Trust Subordinates- The people you lead are most likely in positions similar to ones you previously held. Recognize their potential and give them voice and space. Beth Pritchard, former CEO at Dean & Deluca, follows the philosophy that “you can’t do anything yourself. Your people have to do it” (Labich).
Note- Trust does not mean hand-off. Makes sure tasks assigned are supported through follow-ups and reports. Trust for those you lead is not only shown when tasks are assigned but also when you take the time to follow-up and listen to their discoveries.
2.       Develop a Vision- There is a difference between managers and leaders. Managers manage tasks and focus on results. Leaders are not only concerned about these details, but also about the individuals involved in these processes. Dianne Walker, Vice President at DynCorp International, taught that true leaders "are relationship-focused. They must inspire and motivate their followers, often playing the roles of coach and facilitator" (Walker).
3.       Keep Your Cool- Stuff happens. It always does. However, at times we forget this when we try to set plans and goals with the stubborn mindset that nothing get in our way. Long-term goals often reached via an alternative. Expecting change can help us stay flexible and makes it easier to keep a cool head.
4.       Be an Expert- Maybe one of the most obvious characteristics of a leader is that they are always looking to improve themselves. They do their homework, prepare for meetings, and accomplish the tasks they set. A boss worth emulating is one who earns the trust, loyalty, and admiration of their employees.
5.       Invite dissent- Warren Bennis, a professor of business at USC, suggested the best people to work with are, “people of youth and vitality, people who are chronic grumblers about the status quo.” Never allow employees to become complacent. By encouraging dissent, the workplace becomes a place where employees are “continuously growing and thinking big!” (Labich)
6.       Encourage Risks- Empower your employees by encouraging them to take risks. It may seem counter-intuitive, but decreasing strict workforce regulations may increase employee growth and overall company profitability. When employees feel that they are allowed to fail, they feel more comfortable acting on their own initiative and thinking outside the box.
7.       Simplify- Learn from this story told by Glenn Llopis from Fortune magazine:
“When my father came to America – on his way to earning  a degree in Chemical Engineering from Cornell University in 1936 – he took the time to understand the United States and its customs, culture and people.    He was a keen observer of people and always curious to understand what made leaders effective, trustworthy and reliable.    Early in my career he would often remind me that people complicate things to make themselves feel more important.   In other words, leaders purposely make things more difficult for others to make themselves appear smarter and more capable than their peers. (Llopis)”
Have you ever known anyone like this? Occasionally when an individual takes on a greater title, they hide behind it. Remember to be human, and it will be easier to communicate and lead.
With a daunting task in front of you, it may look as though the path to success requires all that you can give. The last piece of advice from past leaders is it shouldn’t.
The leaders we most admire have a sense of balance in their lives. They know when to close the door and go home. Says Sturdivant: 'They simply do not exploit their families. They have real lives away from the office.' In the end, these personal qualities count heavily when we assess those who present themselves as leaders in business, the political arena, or any other field. When we ask ourselves if someone is worth following, what comes to mind sooner or later is the C word, the character thing” (Labich).

Labich, Kenneth. "THE SEVEN KEYS TO BUSINESS LEADERSHIP A Presidential Campaign Raises the Question Anew: How Can Corporate Chiefs Go beyond Managing and Learn to Inspire? Here Are Lessons from Some of the Best." CNNMoney. Cable News Network, 24 Oct. 1988. Web. 03 Feb. 2014.
Llopis, Glenn. "6 Ways To Make Your Leadership And Workplace Fun Again." Forbes. Forbes Magazine, 23 Sept. 2013. Web. 03 Feb. 2014.

Walker, Dianne. "Effective Leadership in the Workplace." Black Business. The Network Journal, 16 Nov. 2009. Web. 03 Feb. 2014.

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